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Contact EAP Services to make an e-Counselling appointment

0800 327 669 or +64 9 353 0906.

Welcome to AskEAP, the eCounselling service of EAP Services Limited.


eCounselling is a professional counselling service available online delivered by qualified and experienced eProfessionals.


AskEAP is a viable, alternative source of support when in-person counselling or telephone counselling is not convenient, accessible or preferred. It is a secure service that is conducted by skilled and ethical professionals.
eCounselling can be especially helpful for those who find it difficult or impossible to go to an EAP Services' counselling office.

AskEAP can be used in two ways:

  • Live-Chat
    This occurs in real-time, is conversational in style, and is just like texting (or SMS) a close fiend. We'll 'match' an eProfessional to your specific situation and coordinate a session (normally up to 60 minutes in duration) at a convenient time for you.
  • Web-Journal
    This is not in real-time and allows you time between exchanges to reflect on responses. The service is similar to an email exchange and is performed completely within our secure AskEAP website. We will ‘match’ an eProfessional to your specific situation and your eProfessional will return your Web-Journal with feedback, suggestions and recommendations, generally, within two business days of receiving your Web-Journal.

AskEAP is an encrypted, secure and confidential service.


To read our Frequently Asked Questions click here to find out more information.

Accessing AskEAP

If you have already made an appointment with your eProfessional please login.

If you would like to make an appointment with an eProfessional click here to complete our online booking form or call us on 0800 327 669. Should you reside outside New Zealand, please call us on +64 9 353 0906.